Our in-house claims staff has the expertise and experience to meet the challenging demands of construction claims handling.

Dedicated Construction Claims Expertise

Construction claims are big and require expert oversight. That's why we handle our claims in-house rather than through a third-party provider. Our direct-handled approach ensures continuity, clarity and efficiency which are all critical components in managing claims in a volatile and uncertain environment. 


Throughout your BCS claims experience, you can expect:

  • Dedicated Claim Representative — You will have direct access to your claims professional from first notice of loss through resolution.

  • Peace of Mind — We work to minimize the stress associated with claims. 

  • Collaboration — When necessary, we will retain experts to assist in managing the claim.

  • Transparency — Our team will maintain clear communication, providing you with updates and open dialogue throughout the process.

Dedicated Claims Dedicated Claims

Our Claims Leaders

Miles Henderson, JD

Vice President and Chief Claims Officer

Caitlin McPhillips, JD

Sr. Claims Professional

Sonya Harris

Sr. Claims Support Specialist

Report a Claim

Need to report a claim? Our in-house claims team is standing by.

Loss Run Request

Request a loss run report for your insured.

Contact Us

Contact Us

Have additional questions? Contact Us.

How to Report a Claim

Our excess casualty claims professionals are here for you from the start. As experienced construction experts, we’re able to open investigations promptly and expedite the resolution process.


Report Your Claim

To report a claim, email our in-house claims team with the following information:


  • Insured contact information

  • Description of loss

  • Relevant contacts

Report a Claim


We Will Confirm Receipt of Your Claim

Once your claim is submitted, your dedicated BCS claims professional will contact you with written confirmation of your claim.


Claim Investigation and Support

We will work with you to investigate the claim.

How to Request a Loss Run

If you are the broker of record and looking to request a loss run report, please email us with the following information:

Name of the insured

Name of the insured

Policy number(s)

Email address to send the loss run report to